I decided to join our family business after I finished my undergraduate studies. The business, which involves manufactured electronic devices such as televisions, speakers and headphones, has been reliant on the petrochemical products that we order from this particular supplier. We would not have succeeded in this industry if it weren’t for them.
We chose them as our main supplier because over the years, they never failed to provide us with quality service. Here are more reasons why we view them as a reliable petrochemical supplier in Singapore:
Prompt Deliveries
What we liked the most about them is that it is not difficult to do business with them. Most of the petrochemical products that we requested for them are delivered on time so it helped make our manufacturing processes faster and more efficient. This is important in electronic production because it takes a long time to create a single device.
Moreover, their products are organic chemicals that are one of the main materials used for our electronics. So, having them distributed to us without delays is really convenient. We can start early in our production processes and finish according to schedule.
Easy to Communicate With
Another thing that we like about them is how easy it is to reach them. Whenever we have inquiries regarding their products and services, we do not have to wait for a long time in the line, wondering when they are going to pick up the call. Plus, it is not too difficult to set up a meeting to discuss our business plans with them in the future. They are willing to make time for their clients.
Moreover, they are really good at explaining the technicalities of their products. Even though some of us understood the importance of crude oil and petrochemicals in the manufacturing processes, there are still specialised terms that are quite unusual. So, it is somehow difficult to discern how some of their goods are going to be useful to us. Good thing, their representative at that time was good at explaining in layman’s terms.
Third-party Quality Control
To ensure that their products are indeed of good quality, we hired a third-party inspector to check the condition of their goods. When we told them about this, we were glad to know that they are willing to cooperate with it. In our experience, some of the suppliers try to get out of it because there are issues that they are hiding from us. Fortunately, this petrochemical supplier didn’t.
When the inspectors checked their site, they were impressed by how their petrochemical and petroleum refineries were built and operated according to the industrial standards. We received a good audit report on their product quality and processes.
We are definitely going to continue getting our petrochemical and petroleum products from Ocean Energy. We are greatly satisfied by the quality of their petrochemicals in Singapore because of how it helped us manufacture valuable electronic products.
Looking for quality middle distillates products? Check out Ocean Energy now at https://www.oceanenergy.com.sg!